This Policy applies to VaeroLabs AD ("VaeroLabs") and establishes the procedure for receiving, investigating and handling reports of breaches submitted through the Company's internal reporting channel
The Policy is adopted in accordance with:
This Policy applies to reports concerning breaches of Bulgarian or EU law, including but not limited to:
Reports may be submitted by any person protected under the Law, including:
Reports may be submitted:
Where a report concerns a member of the responsible team, it should be submitted to another responsible team member.
The internal reporting channel is administered by the Responsible Person or Responsible Team appointed by the Company.
After receiving a report, the Responsible Person shall:
Reports may be submitted in writing or orally.
A report should contain, where available:
Where essential information is missing, the reporting person may be requested to provide additional information within 7 days.
Reporting persons are protected where they:
Protected persons shall not incur liability solely for making a report in accordance with the Law.
The protection also extends to persons connected with the reporting person where provided by applicable legislation.
All reports shall be registered and securely maintained.
Where oral reports are submitted, they may be documented through:
The reporting person may review and approve any transcript.
Reports and related documentation shall generally be retained for five years, unless a longer retention period is required due to legal proceedings.
The Company appoints a Responsible Person (or Responsible Team) to administer the internal reporting channel.
The Responsible Person may perform additional duties provided this does not create a conflict of interest.
The Responsible Person shall comply with all reporting obligations under applicable legislation, including:
The reporting person shall be informed where a report is forwarded.
The identity of the reporting person, the reported person and all information contained in a report shall be treated as strictly confidential.
Disclosure is permitted only where required by applicable law or necessary for official investigations or court proceedings.
Where legally possible, the reporting person will be informed before their identity is disclosed.
As part of the Lufthansa Technik Group and Deutsche Lufthansa, employees may also report certain concerns through the Group's reporting channels anonymously through:
Reports submitted through those channels are governed by their respective internal procedures rather than this Policy or Bulgarian law.
The Company may provide anonymised statistical information regarding reports to authorised Group entities where required.
Approved on: 05.06.2025
Last updated: 14.07.2025